Terms of service

Paloah Co. Terms of Service

Last updated: October 8, 2026

About these terms

These terms apply to use of the Paloah Co. website and purchases from our store. By using the website or placing an order, you agree to these terms, subject to your rights under applicable law. Our Refund and Return Policy, Shipping Policy, and Privacy Policy also explain important parts of your shopping experience.

Using the store

Provide accurate contact, payment, and delivery information. You must have legal authority to place an order and use the payment method provided. Do not use the website for unlawful purposes, interfere with its operation, or misuse another person's account or information.

Products, prices, and availability

Review the product description, size information, options, care instructions, and any safety guidance before purchasing. Colors may look different on different screens. Prices and availability may change for future orders.

If an order cannot be fulfilled, or a material listing or pricing error affects your order, we will contact you about available options. We will not charge an increased price without your agreement. If we cancel a paid order, we will refund the amount paid for the canceled items and associated shipping where applicable.

Payments and fulfillment

The checkout shows your order charges, including shipping and applicable taxes collected by us, before payment. Orders may be fulfilled by our partners and may arrive in separate packages. See our Shipping Policy for details.

Returns and customer support

See our Refund and Return Policy for return eligibility, refund or store-credit choices, and how to report a damaged, defective, or incorrect item. Contact us as soon as possible about an order change or cancellation; changes are not guaranteed aer processing starts.

Website content and third-party services

Do not copy or commercially reuse website content without permission from the relevant rights holder, except where permitted by law. Our store uses Shopify and other service providers. Third-party payment, delivery, and external website services may have their own terms.

Privacy

Our Privacy Policy explains how personal information is handled. Our Your Privacy Choices page provides available privacy-choice tools.

Changes and customer rights

We may update these terms for future use of the store. The terms presented when you place an order apply to that order unless an agreed change or applicable law requires otherwise. Nothing in these terms excludes or limits rights, remedies, or liabilities that cannot lawfully be excluded or limited.

Contact

Questions about these terms or your order? Email owner@paloahco.com or use the Contact page at paloahco.com.